Ride Assistance
Call or Text Us
517-280-5862

For nonemergency rides to medical appointments,
call or text Lighthouse Medical Transportation.

For life-threatening emergencies,
please contact emergency services immediately.

Lansing, MI
Serving the Greater Lansing Area

Email us: info@lighthousemedtransport.com

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Book Your Medical Ride

Need a reliable medical ride? You can now book directly through the MobiMate app. Schedule appointments, track rides, and message our team — all in one place.

Questions? Call or text (517) 280-5862 .

Book Through the MobiMate App

  1. Download “MobiMate” from the App Store or Google Play.
  2. Open the app and select Join Organization.
  3. Type “Lighthouse” and tap Continue.
If it says “your request failed” — that’s okay.
We’re automatically notified and will link your account right away so you can start booking rides.

Once you’re approved, you can:

  • Schedule appointments anytime
  • Track your ride status
  • Message our team in the app

Request a Ride Online

Send us your trip details and our team will contact you to confirm availability. Please do not include diagnoses, medications, insurance numbers, Social Security numbers, or other unnecessary medical information.

    Request Medical Transportation

    Please provide only information needed to arrange transportation. Do not include diagnoses, medications, Social Security numbers, insurance numbers, or other unnecessary medical information.

    Submitting this request does not confirm transportation. Lighthouse Med Transport will contact you to confirm availability and trip details.

    Quick FAQ

    What does “Join Organization” do?

    It connects your MobiMate account with Lighthouse Med Transport so you can request and manage rides through the app.

    The app says “request failed.” What now?

    That message can happen during the linking step. We’re automatically notified and will link your account so you can book rides. If you’re in a hurry, call or text (517) 280-5862.

    How do I reach you quickly?

    Call or text (517) 280-5862.

    Tip: For emergencies, call 911. This page is for scheduling non-emergency medical transportation.

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